![\"Lessons](\"..\/email\/20in2020.jpg\")
<\/figure>\n1<\/strong>. Avoid overreliance on any one supplier and diversify the supply change to avoid product shortages. 2<\/strong>. Increase attention to industry trends even if they do not seem like a fit for your business at first glance.<\/p>\n <\/p>\n 3<\/strong>. The crisis has accelerated our digital transformation and how we work to deliver in a virtual hybrid future.<\/p>\n <\/p>\n 4<\/strong>. Embrace innovation & technology in your business model (i.e. AI, kiosks, contactless payment).<\/p>\n <\/p>\n 5<\/strong>. Make relationships your number one priority; remember that trust is key to any successful business.<\/p>\n <\/p>\n 6<\/strong>. Hygiene and safety measures became a part of the new reality for both employees & customers.<\/p>\n <\/p>\n 7<\/strong>. Adversity creates new opportunities for your business to advance.<\/p>\n <\/p>\n 8<\/strong>. Create a business culture that is agile.<\/p>\n <\/p>\n 9<\/strong>. Office spaces can be anywhere.<\/p>\n <\/p>\n 10<\/strong>. Balancing work and life is key.<\/p>\n <\/p>\n 11<\/strong>. The conveniences created during the pandemic are here to stay.<\/p>\n <\/p>\n 12<\/strong>. Business hours have become more flexible.<\/p>\n <\/p>\n 13<\/strong>. Every business should have a contingency plan for remote working.<\/p>\n <\/p>\n 14<\/strong>. Data security is worth the investment to protect your company.<\/p>\n <\/p>\n 15<\/strong>. Mental and physical health should not take a backseat to the challenges of life.<\/p>\n <\/p>\n 16<\/strong>. The importance of leadership is crucial to a company\u2019s survival.<\/p>\n <\/p>\n 17<\/strong>. Brand loyalty is less important when scarcity is a problem.<\/p>\n <\/p>\n 18<\/strong>. Challenging times can reveal new markets for business.<\/p>\n <\/p>\n 19<\/strong>. Don\u2019t rely on any events outside your control to generate revenue.<\/p>\n <\/p>\n 20<\/strong>. Humans are incredibly resilient and adaptable.<\/p>\n","protected":false},"excerpt":{"rendered":" The unprecedented challenges that we\u2019ve faced during the COVID-19 pandemic made 2020 an especially difficult year. However, the fact remains that businesses learned more about resilience than any other year. With that in mind, let\u2019s take a look at CSG\u2019s top 20 lessons from 2020: 1. Avoid overreliance on any one supplier and diversify… Continue reading Top 20 Invaluable Lessons Learned In 2020<\/span><\/a><\/p>\n","protected":false},"author":15,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"post-template-no-sidebar.php","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[18],"tags":[40],"class_list":["post-14487","post","type-post","status-publish","format-standard","hentry","category-a-closer-look","tag-a-closer-look","entry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.chainstoreguide.com\/offthechain\/wp-json\/wp\/v2\/posts\/14487","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.chainstoreguide.com\/offthechain\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.chainstoreguide.com\/offthechain\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.chainstoreguide.com\/offthechain\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/www.chainstoreguide.com\/offthechain\/wp-json\/wp\/v2\/comments?post=14487"}],"version-history":[{"count":0,"href":"https:\/\/www.chainstoreguide.com\/offthechain\/wp-json\/wp\/v2\/posts\/14487\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.chainstoreguide.com\/offthechain\/wp-json\/wp\/v2\/media?parent=14487"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.chainstoreguide.com\/offthechain\/wp-json\/wp\/v2\/categories?post=14487"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.chainstoreguide.com\/offthechain\/wp-json\/wp\/v2\/tags?post=14487"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
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