DATATRAC: Retail and Foodservice Technology – June 2016

DATATRAC

Foodservice

• Chick-fil-A has launched a new mobile application that allows customers to pre-order and pre-pay, customize meals, and skip in-store lines.

• Dunkin’ Donuts has rolled out its new mobile application nationally that will allow loyalty members to skip lines while ordering and paying ahead of time.

• Wingstop is rolling out a new social ordering platform through Twitter and Facebook Messenger enabling customers to message the retailer directly and start the ordering process by sending the word ‘order.’

• Wingstop has integrated a new POS system in its restaurants that makes online ordering more efficient. Previously, employees had to run a laptop and print every order; now, online orders are sent directly to the POS system and back of the house.

 

Discount/GM

• Petco will integrate Toshiba’s Global Commerce Solutions as a new POS solution at its 1,400+ retail stores.

 

Supermarket

• Tops Friendly Markets has replaced its outdated POS terminals with the Toshiba SurePOS ACE POS application at its 170+ stores.

Brian List

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